25 Years of INSITE

What began as a vision 25 years ago has grown and matured thanks to the support of our clients. The fact that we are here today is not only due to the tireless dedication of our employees and counsellors, but also due to the trust that has been given us.

Since 2000, we have had the privilege of supporting people and organisations through times of change, challenges, and new beginnings. With a listening ear, professional expertise, and genuine commitment, we have stood by their side.

Today, we look back with gratitude and celebrate the present — and boldly set our sights on the future.

This anniversary is a shared success. We say thank you — for your loyalty, openness, and 25 years of growing together.

A Few Highlights from 25 Years of INSITE

What started with an idea and a mobile phone on a bedside table has grown into an established organisation with a clear ethical compass.

Here are some of the milestones that have shaped us.

2000

Foundation

With the aim of providing psychological counselling where it was needed most – directly within companies – Dr Hansjörg Becker founded INSITE.
Back then, with just a telephone and round-the-clock availability. No website yet, but plenty of conviction.

2015

New Impulses in Management

With fresh energy, new ideas, and a clear vision for the future, Dr Matthias Conradt joins the management team as Managing Director. His goal: for INSITE to stay true to its people-centred approach while growing sustainably.

2016

INSITE Grows – and Moves

INSITE continues to grow and moves into a larger office on Clemensstraße in Frankfurt. With open workspaces, private rooms for counselling sessions, and a welcoming reception area, a space is created for exchange, development, and genuine connection.

2019

Merging with Asklepios

On 1st August 2019, the three companies INSITE, Asklepios Connecting Health, and TALINGO EAP began merging to form INSITE-Interventions GmbH. The goal: to better protect the performance and well-being of employees in companies – through greater reach, combined expertise, and shared values.

2022

Welcome, BUK Family services!

With the acquisition of BUK Family services, the INSITE family has grown even further. Through the three service areas of Work and Family, Work and Health, and Work and Knowledge, companies and employees benefit from an expanded range of counselling services.

2023

Launch of the World Corporate Health Day

On 4th April 2013, INSITE launched the World Corporate Health Day. Since 2023, it has been officially recognised as a World Day – a powerful symbol for the future of healthy work environments.

2024

INSITE sharpens its profile

INSITE launches a new brand identity: clear structure, modern design, and a user-friendly website. At the heart of the brand are three strong pillars: meinEAP, walk-in-hour MENTAL HEALTH, and talingoEAP. The relaunch showcases what INSITE stands for: clarity, reliability, and contemporary psychological counselling.

2024

EAP Alliance – launched across Europe

With EAP Alliance, INSITE offers a pan-European network for Employee Assistance. Through country-specific knowledge, cultural sensitivity, and a unified digital infrastructure, tailored services are created – bridging language and local boundaries.

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INSITE – Personal Stories

Encounters that have stayed with us. Moments that changed everything.

A moment with founder Dr Hansjörg Becker

When Dr Hansjörg Becker founded INSITE, psychological counselling in the workplace was still a bold idea – and often associated with prejudice.
“One evening, a manager came for the initial consultation, looked at me for a long time, and then, completely surprised, said: ‘Oh, you look quite normal!’ That was his entire image of someone working with ‘psychos’.”

The early days were marked by conviction, improvisation – and a mobile phone that had to be reachable day and night.
“We didn’t have a website, no advertising – just a number where you could reach someone. And I even had it on my bedside table at night.”

What began as a spontaneous solution to a specific client need quickly became a key component of modern health promotion. And although Dr Becker is no longer actively involved today, the key to INSITE is still in his pocket.

A Look Back – with Dr Matthias Conradt

Dr Matthias Conradt looks back on many key moments – and also on those that are just typical of INSITE.

“Once, on the way back from an appointment, we took a huge detour – over four hours – because a colleague thought she had forgotten her phone. In the end, it had been in the car door the whole time. We laughed so hard we cried.”

Matthias Conradt came to INSITE as a consultant, later took over the management role, and brought fresh energy with him. Together with his colleague Deborah Schütt, now an authorised signatory, a new chapter began: more modern, digital, and strategic. But without losing the fundamental approach: putting people at the centre.

Today, he sees INSITE as a balancing force for organisations – and as a place where mental health is not only treated professionally but can also be approached with a wink.

Trust that Connects – for Many Years

For 25 years, we’ve been supporting organisations in staying healthy – especially in times of change.
We are proud that many of our clients have been on this journey with us for many years.
Some of them not only celebrate with us, but also share their perspectives on our collaboration.

20 YEARS

Infraserv GmbH & Co. Höchst KG

In 2024, we celebrated 20 years of partnership with Infraserv GmbH & Co. Höchst KG – a true highlight in our history. Back then, Dr Martin Kern (Head of Occupational Health and Safety at Infraserv) and Dr Hansjörg Becker (Founder of INSITE) recognised how central mental health in the workplace would become. Together, they made a strong statement by introducing the EAP – becoming pioneers in corporate health promotion. 

For us, this isn’t just an anniversary; it’s a big thank you for the trust, exchange, and shared journey over two decades.

15 YEARS

Deka-Gruppe

We have enjoyed a close collaboration with Deka for 15 years in the field of psychological counselling and health management. Our contacts especially appreciate the easy accessibility, professional quality, and versatility of our services – from individual counselling to expert talks and coaching sessions.

“Our employees, managers, and committees value the professional support – both for work-related and personal matters.”

We thank you for the trust and the shared steps towards creating a healthy, resilient work environment.

10 YEARS

AXA Konzern AG 

For a decade, we have supported AXA Group in implementing their EAP, backed by the board, works council, and health management. The continuous use by employees and the high level of engagement from all parties make this collaboration particularly valuable to us.

The reliability, 24/7 availability, and constant development of our service are especially appreciated.

We look forward to many more years together – with a clear stance and professional support.

5 YEARS

ZEIT Verlagsgruppe

Five years of trusted collaboration with ZEIT Verlagsgruppe – defined by a shared commitment to addressing mental health in a well-founded and multifaceted way.
Especially in challenging times, it becomes clear how important it is to approach mental health with sensitivity, openness, and humanity.

“With joy, pride, and gratitude, we look back on the past five years – and look forward to everything yet to come.”

We sincerely thank you for the partnership and trust.

Such Wonderful Feedback Sometimes Takes Us by Surprise

Some of our clients have been with us for many years – with special moments, shared successes, and genuine trust. But it’s not just anniversaries that count. Every piece of feedback, every experience, every statement makes our work special. Here’s a small glimpse of what our clients say about working with INSITE:

„Reliable partner for many years“

"The introduction of Talingo EAP was and continues to be a joint initiative supported by both the works council and management. The service has become an offering highly valued by employees in situations of personal strain. Both consultations and the research service are equally appreciated and frequently utilized.

From employee feedback, we know that Talingo by INSITE is perceived as both a sign of the employer’s appreciation and as practical everyday support. The program has developed into a valuable component, providing quick assistance to employees and enhancing our profile as a caring employer.

A heartfelt thank you to the counselors at INSITE for their prompt and competent support!"

Martin Kupper, Managing Director, Albert-Schweitzer Familienwerke

„Strong support in every situation – with meinEAP from INSITE“

"We all encounter situations in life where we need quick, professional, and comprehensive support. These situations arise in both our private and professional lives.

It is a personal priority for me to strengthen and support our employees and their families with the psycho-social counseling service meinEAP from INSITE."

Frank Thörner-Tamm, Head of Corporate Division for HR & Social Affairs, Asklepios

„24/7 counselling and support: for our employees and their families“

„We live in challenging times. So it's good to have INSITE at our side as a partner who can counsel our employees and their close relatives 24/7 on almost all aspects of mental health and all critical life situations.

The possibility of care management with support in finding a specialist or therapy place is particularly appreciated.

The service is based on trust, professionalism and anonymity and benefits both the individual and the company as a whole.“

Martin Waizenegger, Corporate Health Manager - BGM
Dr. Hannelore Moser, Head of Medical Services

„24/7 counselling and support: for our employees and their families“

„We live in challenging times. So it's good to have INSITE at our side as a partner who can counsel our employees and their close relatives 24/7 on almost all aspects of mental health and all critical life situations.

The possibility of care management with support in finding a specialist or therapy place is particularly appreciated.

The service is based on trust, professionalism and anonymity and benefits both the individual and the company as a whole.“

Martin Waizenegger, Corporate Health Manager - BGM
Dr. Hannelore Moser, Head of Medical Services

„24/7 counselling and support: for our employees and their families“

„We live in challenging times. So it's good to have INSITE at our side as a partner who can counsel our employees and their close relatives 24/7 on almost all aspects of mental health and all critical life situations.

The possibility of care management with support in finding a specialist or therapy place is particularly appreciated.

The service is based on trust, professionalism and anonymity and benefits both the individual and the company as a whole.“

Martin Waizenegger, Corporate Health Manager - BGM
Dr. Hannelore Moser, Head of Medical Services

„Support in all private and professional situations - we have found the right partner in INSITE“

„At Schwartauer Werke, we place great importance on ensuring that our employees are always at the center and that their well-being is our highest priority. In a time when changes, conflicts, stress, or health issues can heavily impact daily life, it is especially important for us to have a reliable and competent partner by our side.

With INSITE, we have found exactly this partner. The independent and neutral experts at INSITE offer our employees valuable support in all aspects of life, whether it be professional or personal challenges. Through their professional competence and empathetic approach, they create a trustworthy atmosphere where our employees feel well-supported and understood.

The services provided by INSITE have proven to be indispensable in promoting and maintaining the well-being of our workforce. Thanks to their timely and professional assistance, our employees can approach their tasks with strength and motivation, which ultimately has a positive impact on our overall company performance.“

Florian Brombach, HR Director Schwartauer Werke

„Deka and INSITE are linked by many years of cooperation.“

„Deka and INSITE are linked by many years of cooperation. Our employees, executives, and committees appreciate INSITE’s professional support in work-related as well as private matters. We are especially glad to be able to direct people under psychological stress to their low-threshold offerings. We also benefit from their expertise in seminars, presentations and coaching on many different subjects.” 

Katrin Becker, Operational Health Management, Deka-Gruppe

"Since the introduction of the EAP in our company, we have relied on INSITE."

„A contemporary, sustainable, and holistic corporate health management system can no longer do without a high-quality and responsive EAP system. Since the introduction of the EAP in our company, we have relied on INSITE. For several years now, employees, managers, and the overall organizational health have been able to count on the services of the competent advisory team in all areas of concern. A literally life-saving component of our employee health program and an indispensable part of our corporate health management!“

Juliane Schenk, Wellbeing - Beauftragte
Konzernstabsbereich | Central Staff Division 
STRABAG Health Safety Wellbeing

„In INSITE we found the perfect partner for our company health promotion.“

“In INSITE we found the perfect partner for our company health promotion. The introduction of the EAPs was valuable for us, and has exceeded our expectations in many respects. The variety and quality of the offerings provide colleagues with individual help in the various challenges they are confronted with. Overall, I can fully recommend the EAP. It’s an investment not just in the wellbeing of our employees, but also in the long-term success of our company.”

Laura Döpper, Junior Specialist for Company Health Promotion at Drees & Sommer 

„In these challenging times employees need fast, targeted help in a trustworthy atmosphere.“

“EAP is a great offering for our employees. In these challenging times employees need fast, targeted help in a trustworthy atmosphere. The added value for our employees and for the company is obvious. We boost our employees’ resilience and provide assistance when things don’t go right. That creates loyalty and increased motivation.”

Dr. Anja Berkenfeld, Head of Occupational Safety and Health, ThyssenKrupp AG

„INSITE’s EAP is an important pillar of our OHM.“

“Health industry employees are at particularly high risk of illness and disability, so occupational health management is indispensable for running a hospital.

INSITE’s EAP is an important pillar of our OHM. Through its high professionalism and empathy, our staff can access effective assistance at any time (24/7/365).

We’re glad to be able to offer employees this comprehensive assistance.”

Claudia Bubulj, Dipl.-PT / System. Businesscoach / CDMP, Asklepios Fachkliniken München-Gauting

„Through the EAP, our colleagues can reach competent experts 24/7 in all areas of life.“

“The EAP from INSITE has been a valuable and appreciated instrument for improving the wellbeing and performance of our colleagues here at Hauck Aufhäuser Lampe for several years. The always fast and uncomplicated provision of support and resources by experts in a wide range of fields and life situations is a major element of our working culture, with which we can be successful over the long term.”

Sandra Freimuth, Head of People & Communications, Hauck Aufhäuser Lampe Privatbank AG

„With the EAP from INSITE, we offer a comprehensive and readily available counseling service.“

"In a demanding work environment, we as an employer aim to support our employees in the best possible way through all phases of life.

With the EAP from INSITE, we offer a comprehensive and readily available counseling service – for professional, personal, and health-related issues."

Julia Depperschmidt
Consultant for Health Management, Occupational Integration Management (BEM) and Work-Life Balance
Klinikum Fürth

„We’re glad to have INSITE by our side as a long-term and very capable partner.“

“With the external employee consulting from INSITE we offer our staff real added value, through fast and uncomplicated assistance in case of private or professional difficulties. We’re glad to have INSITE by our side as a long-term and very capable partner, even in challenging times.”

Gunter Lieb
Head of Occupational Safety / Plant Safety / Health Safety
Deutsche Edelstahlwerke

"We've enjoyed a successful partnership with INSITE for several years."

"The focus on professionalism and customer service at INSITE is tangible.

We've enjoyed a successful partnership with INSITE for several years now and have been able to rely fully on the experts at INSITE, even in unique situations. I particularly want to highlight the assistance they provide at short notice that is still always focused on solutions.

For our employees and also for our managers and specialist functions, INSITE's EAP is an important part of our occupational health management."

Svenja Mager, Health Manager, TK Aufzüge GmbH

"INSITE has been providing our employees with professional support for years."

"INSITE has been providing our employees with professional support for years, consulting on a number of different issues without any long waiting times. We are in close dialogue with one another, with the result that the employee assistance programme (EAP), OHM initiatives and training and coaching programmes are all integrated with one another."

Dr. Michael Christmann, Consultant, Internal Medicine and Occupational Medicine, Occupational Medicine and Prevention, SCHOTT AG

"Thanks to the training I did with INSITE I was able to grow both personally and professionally"

"INSITE's management training has helped me start my new position as a manager by first defining the role for myself. In addition to my own high expectations, standards and responsibilities, I have also managed to change my perspective and to understand what others expect of me as a manager.

"Thanks to the training I did with INSITE I was able to grow both personally and professionally”.

Martina Sucker – Head of Administration and Controlling, JOBLINGE gAG Ruhr

"P&G offers a wide range of assistance initiatives as part of a programme launched in 2008 in partnership with INSITE."

"At P&G, the health and well-being of our employees is our top priority. We are convinced that motivated employees and a working environment where everyone thrives lead to better results in business. As part of our Vibrant Living scheme, P&G offers a wide range of assistance initiatives as part of a programme launched in 2008 in partnership with INSITE. Dealing with stress, conflicts and important personal matters, plus the very real experience of dealing with everyday worries during the coronavirus pandemic, has shown us how important it is to change our perspective when it comes to our own well-being, in conversation with the experts at INSITE. We are thrilled to have the INSITE team on-board as a key occupational health management partner."

Sabina Wohlrabe, HR Manager Health Center Kronberg and Vibrant Living Germany, Procter & Gamble

"We are thrilled to have a competent partner by our side in TALINGO EAP."

"Here at WESPA, our focus is on our employees as people. We care deeply about their well-being and that of their families. But we can only ever be as healthy and stable as our balance permits. And that balance can be upset by stress, conflicts, changes, everyday worries or health issues. If that happens, it helps to look at your situation from a different perspective, with a neutral and independent expert. We are thrilled to have just such an expert and a competent partner by our side in TALINGO EAP from INSITE. With the wide variety of support they offer – both personal and professional – they are making an important contribution to restoring balance to life."

Peter Klett – Chair of the Board, Weser-Elbe Sparkasse

"The service is contemporary and of a high standard thanks to outstanding quality assurance and constant innovations."

"The EAP was rolled out at AXA a few years ago. Supported by the Board, the works councils and OHM, our employees really love it. The service is contemporary and of a high standard thanks to outstanding quality assurance and constant innovations. The anonymity and 24/7/365 availability are particularly important."

Dr. Petra Rodenbücher, Head of Health & Safety, AXA Konzern AG

"Take advantage of the EAP services!"

"Whether you're going through a personal crisis or have a quick question about health: take advantage of the EAP services! In critical situations, EAP offers an initial source of support. It's even available for employees' family members – free and anonymously! EAP can provide help and assistance for all facets of life"

Dr. Thomas Reiher, Head of Corporate Human Resources Management, Schuler Group

"Even in quite unique situations, we can be sure of receiving tailor-made support."

"Promoting the well-being of our employees is an integral part of our HR. It's why we decided very early on to professionalise health management at Aareal Bank AG and we are grateful that in Insite, we have a long-standing, reliable and global partner by our side.

The EAP programme, plus the live talks are a well-established part of the routine on our team and the feedback is very positive. Even in quite unique situations, we can be sure of receiving tailor-made support.

Our partnership with Insite has become one of the key pillars of our OHM and benefits everyone."

Daniela Hamm, Director Human Resources, Aareal Bank AG

"Our employees get help quickly and hassle-free."

"Because Asklepios operates a variety of different clinic concepts and medical facilities all across Germany, it was particularly important for us that the INSITE EAP be capable of addressing these specific needs.

Our employees get help quickly and hassle-free. INSITE's expertise in consulting comes to the fore in the challenging situations that are part and parcel of our clinic operations, in particular, but also in unique situations, such as the coronavirus pandemic."

Marco Walker, Chief Operating Officer (COO), Asklepios Clinics

"We can't imagine life without our EAP from INSITE."

"When it comes to occupational health management, we can't imagine life without our EAP from INSITE which plays a major role in looking after our employees' psychosocial health.

As a programme co-ordinator, I have only good things to say, in particular when it comes to customer service. It's fast, professional and always focused on solutions. Keep up the good work!"

Sabine Svatek – Health Manager, IG Metall

"In INSITE, we have found ourselves a competent partner."

"The health of our employees is a critical asset that we as a company want to protect. One of the tools we use to do this is the EAP from INSITE. It's a great way for our employees to get impartial advice on any questions and concerns they have about physical and mental health, plus a wide range of other issues.

In INSITE, we have found ourselves a competent partner who helps our employees manage a range of different situations, quickly and discreetly."

Stefan Jonitz – Chief Financial Officer, BRITA Group

25 years of INSITE - and the conversation continues

Our history is full of encounters. Perhaps the next one begins here. Whether you are interested, have feedback or want to think ahead together - we are here for you.

(For individual employee assistance programmes (EAP), don't hesitate to drop us a line on our 0800 number or at www.meineap.de.)

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